The autonomous back office for healthcare.
AI workers that handle your admin work inside the EMR, payer portals, and tools your team already uses.
How it works
Built for healthcare operations
Reliable automation for the workflows your team runs every day.
Learns your workflow, not a rigid script
Whether it's checking eligibility across payer portals or pulling EOB data, soso understands the goal and adapts — handling variations in portal layouts, processing data, and making decisions along the way.
Works with every portal
soso integrates with your EHR, payer portals, clearinghouses, and the other web apps your team uses every day. Pull data from spreadsheets, read PDFs, and move information where it needs to go.
Standardize across your team
Build an automation once — for prior auth, eligibility, or any other workflow. Share it with your front desk, billing team, or anyone who needs it. Consistent process, every time.
HIPAA compliant. Built for healthcare.
soso meets or exceeds human-level reliability on trained tasks. HIPAA compliant, with data residency controls and SOC-2 Type II underway. Your patient data stays private.
Frequently Asked Questions
Record yourself doing a task in your browser using our Chrome extension. soso watches and learns the process — not just the clicks, but the goal. It then checks in with you to confirm it understood, and builds a reliable automation you can run anytime.
Any well-defined browser workflow — from prior authorization and eligibility checks to claims reconciliation and patient outreach. If you can show someone how to do it in a browser, you can train soso to do it.
We offer tailored onboarding with hands-on assistance for recording and refining your first automations. Our team helps you get up and running quickly.
Your data is encrypted in transit and at rest. We are fully HIPAA compliant with a SOC-2 Type II audit currently underway. We offer data residency controls for organizations with specific compliance requirements.
soso can run on your own computer or on our cloud browsers. Use our cloud when you want automations to run on a schedule without keeping your computer on.
No — soso works within your browser only. It automates tasks on websites and web applications, not native desktop apps.
soso works with any web-based application — including Availity, payer-specific portals, and browser-based EHR systems. If your team uses it in a browser, soso can automate it.